Based on the capacity of our facility and for the safety of our clients and staff, you will be scheduled in one of two intake types. Please, listen carefully to the appointment confirmation at the end of scheduling your appointment. If you are scheduled for an in-house appointment, you have to bring all of the required documents at the time of your appointment. If you are scheduled for a phone interview, please have all required documents ready at the time of your appointment as we will be going over your documents and will be mailing the application to you after the phone interview.
Face masks are required at all times while on our premises. Only one person is allowed to come to the appointment. No children are allowed to come in. If you arrive more than 10 minutes late to your appointment, you will not be seen and you will need to reschedule.
You may fill out a pre-appointment application so that we can better serve you and help process your application in a shorter time frame. Please, go to https://mschelps.org/gethelp/energy/energypaa/ and fill out the form with your confirmation number.
Failure to bring all required printed documentation with you to your appointment will delay your assistance. We require below documents:
For Self Employed income, please provide business ledgers or business bank statements listing gross income. If you have business expenses, you can choose to accept a standard $100 deduction each month or you will need to bring the receipts or bank statements. These must show the description of the expense, the date, and the amount in order for the expense to be deducted from gross income. MSC's energy assistance program cannot deduct everything that can be deducted on taxes. Tax forms are not acceptable as proof of self employed income or expenses.
Please note after reviewing your documents we may request additional information to complete your application.
MSC offers people pathways out of poverty through support and resources in education, employment, housing, energy assistance, food, and clothing. MSC has seven different service sites.
Based on your zip code and funding availability, you will be automatically assigned to one of the above location.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be canceled or made on this website or our automated phone system by dialing 253-517-2263. Due to high demand on energy assistance, there may not be appointment available at this time. Please be patient and try again later.