Due to the epidemic, and for the safety of the community and our employees, we will be contacting you by phone at your scheduled appointment time. Please have all required documents ready as we will be going over your documents and will be mailing application to you after phone interview. If for any reason you missed or did not receive a call form us, please contact us at 253-874-4328 and let us know we missed you. Thank you.
You may fill out a pre-appointment application so that we can better serve you and help process your application in a shorter time frame. Please, go to https://mschelps.org/gethelp/energy/energypaa/ and fill out the form with your confirmation number.
Failure to bring all required printed documentation with you to your appointment will delay your assistance. We require below documents:
For Self Employed income, please provide business ledgers or business bank statements listing gross income. If you have business expenses, you can choose to accept a standard $100 deduction each month or you will need to bring the receipts or bank statements. These must show the description of the expense, the date, and the amount in order for the expense to be deducted from gross income. MSC's energy assistance program cannot deduct everything that can be deducted on taxes. Tax forms are not acceptable as proof of self employed income or expenses.
Please note after reviewing your documents we may request additional information to complete your application.
|Mobile App for Video Chat / Documents Upload|
You can also download and install an Android mobile app by clicking below:
|Instructions for joining video conference|
|At your appointment time, you will receive a meeting invite via Text and/or Email and/or phone call. You just simply click on the link or copy & paste the URL on to a browser. Or download and install from above Mobile App link and click "Start Video Chat" button. Enter your meeting ID and last 4 digits of your SSN and click "Start Video Chat" button.|
MSC offers people pathways out of poverty through support and resources in education, employment, housing, energy assistance, food, and clothing. MSC has seven different service sites.
Based on your zip code and funding availability, you will be automatically assigned to one of the above location.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be canceled or made on this website or our automated phone system by dialing 253-517-2263. Due to high demand on energy assistance, there may not be appointment available at this time. Please be patient and try again later.